A branch of a local NHS care board has been circulating highly misleading – and possibly illegal – leaflets and material on controversial physician associates.
To make matters worse, the branch has downplayed its supposed ‘mistake’ and doubled-down with justification for its deceptive campaign.
Physician associates posing as doctors in poster campaign
On 15 June, people on X started flagging an informational campaign by Bradford District Craven Health & Care Partnership. It is an Integrated Care Board (ICB) committee under West York ICB. Crucially, it is a “the key-decision making body” for the area.
Given this, people on social media were rightly alarmed when some posters picked up on some misleading patient information material. Specifically, X users first highlighted a poster the ICB had produced:
Apologies for poor images but this is absolutely SHOCKING!!! From one of my SM groups, do not know who produced it.
Dropping ‘Associates’ and just calling PAs ‘Physicians’. These clowns ARE NOT DOCTORS. This is cynical, dishonest and dangerous. Make it stop!!! pic.twitter.com/gvlFyXTBb7
— Dr G 💚🤍💜 🇪🇺 (@queenofswords6) June 15, 2024
Unfortunately, this wasn’t the end of it. Following this, palliative care doctor Rachel Clarke dropped more duplicitous poster bombshells from the same branch:
I’m simply horrified to see @NHSEngland now literally breaking the law in how it misrepresents physician associates & other allied health professional – who are NOT doctors – to the public.
These posters are from the Bradford District & Craven Health & Care Partnership. 1/n pic.twitter.com/JdScKLpqlF
— Dr Rachel Clarke (@doctor_oxford) June 15, 2024
In short, the posters were passing off so-called physician associates as ‘physicians’. As people on X pointed out, this has the effect of implying a fully trained medical doctor, when of course, physician associates are not. Some X users articulated the difference:
Yet here we have an NHS body openly (& dishonestly, & illegally) presenting PAs to the public as “physicians” – doctors – when they are no such thing.
Far from having a 5 year medical degree, they’ve only completed a 2 year PA course whose exit exam with a 100% pass rate. 4/n
— Dr Rachel Clarke (@doctor_oxford) June 15, 2024
A PA is neither a physician or a cancer specialist- to become one of those you need a five year medical degree and 10 years postgraduate medical training with often a higher research degree and passing post graduate medical exams- not a 2 years PA masters.
This is dishonest and… https://t.co/13oTO4gE9A
— Mamas A. Mamas (@mmamas1973) June 16, 2024
So, genuine physicians: a minimum of five years medical training at degree level. PAs: just two years on a medical course. If that wasn’t bad enough, Dr Clarke then highlighted the concerning 100% pass rate for physician associates.
Understandably, this all caused outrage on X.
Feedback on how not to break the law
Embroiled in a scandal of its own making, the care partnership reacted swiftly to mitigate the reputational damage over physician associates. However, like most bodies, it isn’t hugely in the business of admitting to its mistakes.
First, the NHS branch merely began by replying to some of the X users raising the issue. In the earliest, it offered to “work with colleagues… to make necessary changes”:
Thanks for your feedback. We’d welcome opportunity to work with colleagues on this conversation thread to make necessary changes. It looks as though we do have two versions of the physician/physician associate graphics in circulation. Please email [email protected]
— Bradford District Craven Health & Care Partnership (@ActAsOneBDC) June 15, 2024
In various iterations of the same response, it essentially started by calling for feedback on the campaign:
Yes very happy to, and would welcome an open conversation to make the changes needed. The intent behind the campaign is to ensure people are seen by right professional / reduce pressure on primary care and was checked with clinical lead. We will sort, with your help. Thanks again
— Bradford District Craven Health & Care Partnership (@ActAsOneBDC) June 15, 2024
When people pointed out how the posters were misleading, it said:
Thanks we’re taking on board feedback and will work with our primary care colleagues/other partners to look at language. However we have done considerable testing of this with communities who have understood what the campaign is about and what the roles mean in their GP practice
— Bradford District Craven Health & Care Partnership (@ActAsOneBDC) June 15, 2024
Of course, this was not the core issue, as one person on X deftly articulated:
Thanks we’re taking on board feedback and will work with our primary care colleagues/other partners to look at language. However we have done considerable testing of this with communities who have understood what the campaign is about and what the roles mean in their GP practice
— Bradford District Craven Health & Care Partnership (@ActAsOneBDC) June 15, 2024
Notably, under the Medical Act (1983), the term ‘physician’ is protected by law, so it shouldn’t legally be using it in this way:
Legally, only a qualified doctor with a medical degree can call themselves a physician.
And, though it’s not a legally protected term, I don’t believe anyone who’s not a senior doctor with specialist training in oncology should call themselves a “cancer specialist” either. 3/n
— Dr Rachel Clarke (@doctor_oxford) June 15, 2024
The plot thickened
Then, perhaps feeling the heat, the branch claimed of its physician associates posters:
This is an older version which has been corrected. However we have noted that some of the resources on our website have not been amended. We are sorry that this is the case, we will sort. And we do welcome any further feedback pls email [email protected]
— Bradford District Craven Health & Care Partnership (@ActAsOneBDC) June 15, 2024
.@ActAsOneBDC are now saying that there are “two versions of the poster in circulation”.
Curiously they are distributing only these two posters on their website, both calling PAs physicians.
This organisation is either frighteningly incompetent or just telling lies. https://t.co/sYhfUQkcik
— Assistant to the Physician Assistant’s Assistant🦀 (@GMCharlatan) June 15, 2024
Eventually, it issued a statement. As Pulse reported, it said that:
We now recognise that despite receiving feedback from one of our clinical leads, we had not updated all our campaign resources.
‘Therefore, the title of physician associate has been incorrectly labelled as physician and although a corrected version of the leaflet was produced, it had not been changed on posters or animations.
‘In addition, there are two other titles with the word “specialist” being used which has been highlighted as incorrect, and a healthcare assistant mistakenly described as “nurse”. These are significant errors and should have been avoided.’
It added that a ‘rapid internal review’ is being carried out to understand how the mistake happened and to ensure it does not happen again.
Of course, as some suggested, the damage may have already been done:
🚨Utterly disgusting!🚨
A patient could be told by a ‘cancer specialist’ (2 years’ training only!!) not to worry, when in fact they need investigations. People will die because of this deceit! https://t.co/Qm8x35pxnO— Marielle Evans💙 (@MarielleEvans19) June 17, 2024
Will you be calling patients back to be seen by a proper specialist with the necessary medical training/ expertise ?
Many of the patients left the consultation believing they saw a cancer or heart specialist, rather than someone with no medical training and a two years masters.… https://t.co/8RoJchQTO5
— Mamas A. Mamas (@mmamas1973) June 17, 2024
Posters on physician associates were “deliberately misleading”
Meanwhile, others expressed how the illegal use of ‘physician’ for physician associates was just the tip of the iceberg. The posters also used similarly deceptive references to cancer and heart ‘specialists’, which some felt implied medical doctors.
Gallingly, the body labelled these as “mistakes” and thanked people on social media for their “compassion when feeding back”:
“Compassion?”
With the greatest respect, you’re not a child, you’re a statutory body responsible for the health & care needs of 2.4 million people – to whom you chose explicitly to pretend non-doctors were doctors.
We have every right to condemn your behaviour robustly. https://t.co/pWb3EyzJAm
— Dr Rachel Clarke (@doctor_oxford) June 17, 2024
Many felt that far from a series of errors, it was a willful misrepresentation of information:
This is deliberately misleading, it’s not a mistake. PAs are not suitably qualified to see undifferentiated patients and have to be supervised. An unnecessary and dangerous role particularly in the light of unemployed fully trained GPs. @wesstreeting @gmcuk @drcolinm @NHSEngland https://t.co/5q7JLa19XO
— Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) June 17, 2024
A mistake is putting odd socks on in the morning
This wasn’t https://t.co/qR2sZKfl6e
— Mrs C (@chriscraigCCC) June 17, 2024
This wasn’t a “ mistake” this was a campaign of utter deception . Advertising people as “ heart specialists “ etc when they aren’t even Doctors ? Isn’t it an offence to impersonate a Dr . But for the SM backlash you would have carried on ☠️🚮 https://t.co/Rb7iwrskZy
— FLORRIE 🕊️ (@carmel_prescott) June 17, 2024
Moreover, as the British Medical Journal (BMJ) indicated, local clinicians had in fact raised their concerns over these posters as early as February 2023:
Local doctors had raised concerns as early as Feb 2023 !!!!
It clearly wasn’t a mistake
It was intentionalSo who acts in these circumstances – they did break the law
GMC🤣
CQC 🫥
Police ?!? https://t.co/d68F9MVUWl— PS (@rheumipainmask) June 17, 2024
Of course, it’s now nearly a year and a half on from this, and the local branch still had these posters floating around.
Conservatives privatisation plans
However, others highlighted how it underlined a much broader issue. For one, physician associates are of course the machinations of the former Conservative Party government to privatise the NHS.
What’s more, some identified how NHS executives have been complicit in the roll-out:
You are witnessing in real time a major scandal…
Weak NHS Execs and Managers are using woefully under qualified staff to provide clinical care
Why?
To meet their targets – to get waiting lists down – with no concern for the actual patient outcomes
Unbelievable negligence! https://t.co/3Yt2kZsbOv
— Dr Dan Goyal (@danielgoyal) June 15, 2024
Appalling to see these posters.
Facilitated by senior clinicians who happily sacrifice patient safety.
An absolute scandal. https://t.co/wHZmDTjfFm
— 𝗗𝗿 𝗔𝗷𝗮𝘆 𝗠 𝗩𝗲𝗿𝗺𝗮 (@UKGastroDr) June 15, 2024
Ultimately then, the deceitful information campaign demonstrated the Tories’ dangerous plans in practice. Local care board branches promoting this type of misleading material will put patients at risk.
If it hadn’t been for people highlighting this on social media, it would have continued pushing out this false information to the local populace. If the state of the NHS seemed like it couldn’t get any worse, this proved that untrue – it just did.
Feature image via RCSI – Youtube